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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Emergency Board-Up Services After a Fire

1/11/2022 (Permalink)

If your home or business has been impacted by a fire, SERVPRO of Hamilton County, of Indianapolis North and of Anderson can be on site immediately to inspect and protect damaged areas so you can start the process of restoration. The aftermath of a fire can include damaged walls and windows and roof damage that needs to be addressed immediately. The goal of our board up services is to protect your property from further damage caused by weather, animals, or unauthorized entry. Our professional crews can tarp roofs and board up damaged walls, windows and doors. And because emergencies don't always happen during regular business hours, our technicians are available anytime day or night. Call the restoration professionals at SERVPRO of Hamilton County, of Indianapolis North and of Anderson at 317-773-0422 and let us make it "Like it never even happened."

Central Indiana Storm Damage Experts

1/11/2022 (Permalink)

Depending on where you live, a storm can mean tornadoes, flooding, high winds, and snow and ice. In Central Indiana, we can experience all of these events in a single season. Don't be tempted to go it alone after your home has been hit by a devastating weather event. The restoration professionals at SERVPRO of Hamilton County, of Indianapolis North and of Anderson are here to assess the damage and make a plan to restore your property quickly, safely and cost-effectively. Our crews will be on-site quickly following a storm to provide a thorough examination of your home from roof to basement. We can identify and address unsafe structural or electrical damage and flooded or other impacted areas and begin the process of returning your home to its preloss condition immediately. Call us anytime day or night at 317-773-0422 if you have need help following an Indiana weather event. 

Our Training Sets Us Apart

1/11/2022 (Permalink)

When your home or business is damaged by severe weather, fire, or other disaster, we know you have many local companies to turn to for help. We believe it is our employees who set us apart as the premier restoration company in Central Indiana. Our parent company, SERVPRO Industries,  has been the leader in mitigation and restoration services since 1967 and the education of restoration professionals is a cornerstone of that business. Although we at SERVPRO of Hamilton County, of Indianapolis North and of Anderson are an independently owned local company, we have the benefit of continuous training through SERVPRO Industries that keeps us up to date on the most current and best practices in emergency property remediation. Our employees are certified through the IICRC (Institute of Inspection Cleaning and Restoration Certification) in fire restoration, water restoration, carpet and upholstery cleaning and applied structural drying. We also provide continuing education for local insurance agents and adjusters, real estate professionals and others in the areas of restoration and mitigation. Our goal is to be a trusted source for the restoration industry locally in Central Indiana as well as on a national level. If you have restoration needs for your home or commercial property, call us today at 317-773-0422.

Commercial Services Spotlight: Hospitality Facilities

10/4/2021 (Permalink)

After months of canceled and postponed weddings, concerts and conventions, it is exciting to see the return of in-person social and business events to central Indiana. At SERVPRO of Hamilton County, of Indianapolis North and of Anderson we understand that resuming these activities is especially important to the hospitality industry. Therefore, when disaster strikes in the form of fire, smoke or water damage, it is imperative that facilities are able to quickly get back to business. From small independent venues to large convention centers, we have the knowledge and experience to assess your situation and restore the affected area with as little inconvenience to your guests as possible. Our priority is to isolate the impacted areas of damage so that your facility can continue to function and maintain your high level of service to your customers. We offer a variety of services to the hotel, casino, entertainment and convention industries:

Our Experience Includes:

  • Facilities Cleaning and Restoration
  • Flooding and Water Damage Cleanup
  • Biohazard
  • Odor Removal
  • Air Ducts and HVAC Cleaning
  • Smoke and Soot Cleanup
  • Mold Removal
  • Vandalism Cleanup
  • Document and Records Recovery
  • Total Project Management

If your commercial property has been impacted by fire, smoke or water damage, contact SERVPRO of Hamilton County, of Indianapolis North and of Anderson today at 317-773-0422. We are the locally-owned, trusted leaders in the restoration business and we can make it "Like it never even happened."

Trust The Restoration Specialists With Your Belongings

8/27/2021 (Permalink)

When your home is impacted by a water damage, it is often the loss of your personal belongings that is the most devastating. Clothing, furniture, photo albums and other keepsakes are the items that often can't be replaced and are the most important to your family. The restoration professionals at SERVPRO of Hamilton County, of Indianapolis North and of Anderson are trained in the most up-to-date cleaning methods to restore these precious items that make your house a home. 

Our technicians utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

We always pre-test surfaces to determine the safest and most effective cleaning method for each item. Our "restore" versus "replace" mentality means our priority is to preserve your precious belongings and keep your costs low. 

If you have experienced a water damage in your home, call the restoration experts at SERVPRO of Hamilton County, of Indianapolis North and of Anderson at 317-773-0422 today. 

How Can We Help Your Small Business?

8/26/2021 (Permalink)

Did you know that as many as 50% of businesses may never reopen after a disaster? A fire, smoke or water damage can be devastating to small businesses. While no one can predict when disaster will strike, business owners who have a plan in case of emergency are better prepared to get their business up and running with less cost and less interruption. At SERVPRO of Hamilton County, of Indianapolis North and of Anderson we have the expertise to create a step-by-step plan for you and your employees in case of a disaster. This Emergency Ready Profile (ERP) is created for you at no cost and offers the following:

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
     
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
     
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
     
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage which can save you time and money.
     
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Contact our office today at 317-773-0422 and schedule an appointment to have a restoration specialist create an Emergency Ready Profile for your company free of charge. We are always here to help in your time of need. 

Property Damage Caused by Summer Storms

8/25/2021 (Permalink)

The heat wave and low rainfall that has descended on Central Indiana have created the perfect setting for summer storms that can appear suddenly and severely damage your property. Pop up thunderstorms are often accompanied by high winds, lightening and flash flooding.  Protect your home from these damaging storms by following these tips:

*Install power strips in your home to protect your electronics and appliances from power surges that occur with nearby lightening. If severe weather is forecast in your area, it may be helpful to take the additional step of unplugging these items completely. 

*Regularly inspect trees and shrubbery on your property. High winds can bring down limbs and pose a threat to your roof, home, vehicles, and fencing. Contact a professional tree removal company if you have questions about the health of your trees or to remove large limbs or trees from your yard.

*Check your basement's sump pump regularly and consider purchasing a battery powered back-up system. 

*Remove debris from your home's roof and  gutter system. Blocked downspouts can cause water to collect around your home's foundation and subsequently cause water damage inside your home. 

If your home or business is damaged by a summer storm, contact the restoration professionals at SERVPRO of Hamilton County, of Indianapolis North and of Anderson at 317-773-0422. We will be on site quickly to assess the damage and begin the drying process. Our goal is to make your home "Like it never even happened." 

The First 48 Hours After a Water Damage Are Critical

8/18/2021 (Permalink)

When you have experienced a flood in your home, it's tempting to adopt a "wait and see" approach to the damage. Maybe the water will go down. Maybe your belongings won't be damaged. Maybe your flooring will dry without intervention. Unfortunately, the steps you take in the first 48 hours after a water damage are critical to restoring your property and keeping your loved ones safe and healthy. 

If you have standing water in your home, immediately turn off the power. Never attempt to enter a room that is flooded or touch the water without ensuring the power has been turned off. 

Contact your insurance company. There are many different types of homeowners insurance and policies differ. Understand what type of coverage you have for your situation. 

Contact the restoration specialists at SERVPRO of Hamilton County, of Indianapolis North and of Anderson at 317-773-0422. We will be onsite quickly to assess your situation and begin the dryout process immediately. 

Keep these tips in mind immediately after a water damage event in your home: 

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

When you need help fast, trust SERVPRO of Hamilton County, of Indianapolis North and of Anderson to restore your property and make it "Like it never even happened." Call us day or night at 317-773-0422. 

Employee Spotlight: Jenny McNamara

8/10/2021 (Permalink)

Our awesome Office Manager Jenny joined our team in January of 2021. Jenny has years of experience working in the restoration industry and brings a wealth of knowledge, organization and expertise to our business. She is responsible for the day to day management of our office and is the first point of contact for our customers when they call or stop by. When she is not keeping our office running smoothly she enjoys gardening, reading, and spending time with her family. She is also a lover of nature and animals. We at SERVPRO of Hamilton County, of Indianapolis North and of Anderson know that it is our people who make us the best in the restoration industry and Jenny is an amazing asset to our team!

Commercial Services Spotlight: Educational Facilities

7/8/2021 (Permalink)

As the dog days of summer heat up, educators are hard at work preparing for the return of students in the fall. As students from preschool to college-age make the return to the classroom, the definition of what it means to have a clean and safe learning environment has never been more important. At SERVPRO of Hamilton County, of Indianapolis North, and of Anderson, we understand that ensuring the safety and health of our students is our community's number one priority. The cleaning that we provide goes beyond traditional janitorial services. Certified: SERVPRO Cleaned is expert deep cleaning backed by our industry-leading training program and follows all CDC and local guidelines, including the use of EPA-approved hospital-grade disinfectants. We have experience in educational buildings at all levels from:

  • Early Childhood - Preshool and Nursery Schools
  • Primary - Elementary and Middle Schools
  • Secondary - High school and Academies
  • Higher Education - College and Universities
  • Athletics - Gymnasium, Sports Complex and Stadiums

Contact our cleaning specialists at 317-773-0422 and give your staff, students and parents the peace of mind that comes with providing a safe, clean and comfortable learning environment this fall. 

Commercial Services Spotlight: Food Service Facilities

5/12/2021 (Permalink)

If you own or manage a food services business, you already know that your facility has special requirements when it comes to safety, cleanliness and restoration or construction. At SERVPRO of Hamilton County, of Indianapolis North and of Anderson, we understand that any downtime for your business is money lost and when you need help getting up and running after a fire, smoke or water damage you need that help yesterday. Our technicians are specially trained to handle the unique needs of the food service industry from navigating complicated health and food service regulations to cleaning and sanitizing your specialized equipment. 

Our Experience Includes:

  • Total Project Management 
  • Facilities Cleaning and Restoration
  • Flooding and Water Damage Cleanup
  • Restuarant Cleaning
  • Restuarant Kitchen Cleaning
  • Restaurant hood Cleaning
  • Odor Removal
  • Mold Removal 
  • Biohazard Remediation
  • Air Ducts and HVAC Cleaning
  • Smoke and Soot Cleanup
  • Document and Records Recovery
  • Electronics/Equipment Restoration

If your business has been impacted by fire, water, or smoke damage, call the restoration experts at SERVPRO of Hamilton County, of Indianapolis North and of Anderson at 317-773-0422 anytime day or night. Let us help get you back in the business of serving your customers!

Why Call SERVPRO When Water Damage Strikes?

5/12/2021 (Permalink)

When water damage strikes your home or business, it can be tempting to "go it alone" and try to clean up the mess and resulting damage on your own. Unfortunately, water damage is often sneaky, creating wet walls, damaging flooring and leaving musty smells in its wake. Trust the restoration professionals at SERVPRO of Hamilton County, of Indianapolis North and of Anderson to clean and restore your property the right way utilizing the latest technologies in drying and deodorization. Have the piece of mind that comes with knowing you have experts in your corner to make the process of restoring your home as painless as possible. Our technicians receive continuous training to stay up to date on the most effective techniques in the industry to quickly and efficiently restore your property. Call us anytime day or night at 317-773-0422 and let us help you make your home "Like it never even happened."

Proven Experience for Your Fire or Smoke Damage

1/27/2021 (Permalink)

After a fire or smoke damage at your home or business, trust the restoration professionals at SERVPRO of Hamilton County, of Indianapolis North and of Anderson to return your property to its preloss condition. With over thirty years of experience in Central Indiana, we have a proven system to not only restore your property but to make the process as stress-free as possible for you. 

Step 1: Emergency Contact

The restoration process begins when you call our office at 317-773-0422, which is answered 24 hours a day. We will ask a series of questions regarding the fire damage event that will help us make a plan of action for your situation.

Step 2: Inspection and Fire Damage Assessment

Our restoration professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, our technicians can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

Our trained professionals use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We will clean all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We will also remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

We understand that when faced with a recent fire or water damage, you need help quickly. You can trust the expertise and experience of SERVPRO of Hamilton County, of Indianapolis North, and of Anderson to get the job done right and make your property "Like it never even happened."

What is Advanced Restoration Technology?

1/27/2021 (Permalink)

Selecting a company to restore your property after a fire or water damage can be challenging. There are many businesses who claim to be experts in the field of restoration. What sets us apart at SERVPRO of Hamilton County, of Indianapolis North and of Anderson is our commitment to continuous training and the most up to date equipment and techniques in the industry. 

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets the standards for cleaning after specific forms of loss such as fire, smoke, mold and water damage. Our technicians are IICRC certified and trained in the most cutting edge techniques using equipment such as infrared cameras, hygrometers, and moisture detectors to find water behind walls, ceilings and in other areas where it may not be evident on an initial inspection. We utilize industrial air movers and dehumidification systems to dry structures quickly and help prevent further damage. We specialize in odor removal using fogging agents, air scrubbers and deodorization products. 

Our technicians receive thorough and continuous training to stay up to date on these products and techniques. Restoration is an ever evolving field and we want our customers to feel confident that we can return their property to its preloss condition quickly and safely. 

If you have experienced fire, smoke, water, or mold damage, call the experts at SERVPRO of Hamilton County, of Indianapolis North and of Anderson at 317-773-0422. 

Expertise in Fire Clean Up

1/12/2021 (Permalink)

When you call the restoration specialists at SERVPRO of Hamilton County, of Indianapolis North and of Anderson after a fire or smoke damage, our experts are on site quickly to assess the damage and create a plan to return your property to its preloss condition. Our goal is "restore over replace" whenever possible to keep costs down and salvage your valued possessions. As part of the restoration process, our cleaning technicians utilize a variety of techniques depending on the surfaces and conditions of the items being cleaned.  

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

We always pre-test surfaces before utilizing any product to determine the best method of cleaning. We understand that the items we are cleaning are what make your house a home. Call us anytime day or night at 317-773-0422 and let us make your home "Like it never even happened."

Storm Damage Tips

1/12/2021 (Permalink)

Storms can occur with little warning in Central Indiana and have devastating effects on your home or business. If your property has been damaged by a sudden storm, follow these helpful tips to minimize damage and keep your family safe: 

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Call the restoration specialists at SERVPRO of Hamilton County, of Indianapolis North and of Anderson if you have experienced storm damage. We will respond quickly and begin the process of expertly restoring your property. We are available 24 hours a day, 7 days a week at 317-773-0422. 

What Type of Water Are You Dealing With?

1/7/2021 (Permalink)

When you are experiencing a flood or leak in your home, your first reaction may be to get the water out as quickly as possible no matter the cause. Not so fast! Every water damage is different and it's important to understand those differences when addressing the problem. When you call the restoration specialists at SERVPRO of Hamilton County, of Indianapolis North, and of Anderson, our first priority is to identify the source of the unwanted water. This will allow us to assign that water to a category of 1, 2, or 3. Knowing the category of water is imperative so that our technicians can properly clean and sanitize your home using specific restoration processes.  

Category 1 water (white or clean): this water is the cleanest and most non-toxic of the categories. It is water perhaps directly from the tap and is not likely to cause you harm. Although it is considered the cleanest of the categories, it can be downgraded to category 2 or 3 if it comes in contact with other surfaces.

Category 2 (gray water): this type of water damage is considered more serious and will require a speedier removal process. This water may contain unsafe levels of chemicals, dirt or microorganisms. Example of gray water include leaks from dishwashers and washing machines, aquarium water and clean water from a toilet bowl or tank.

Category 3 (black water): this type of water contains toxigenic, pathogenic, or other harmful agents and includes sewage, toilet backflows, seawater, river flooding or other contaminated sources. 

Our technicians are trained to identify the source and category of the unwanted water in your home. Based on our assessment they can immediately begin to dry out the affected areas using the appropriate equipment and resources to ensure a healthy environment for your family. Call us anytime day or night at 317-773-0422 for restoration services. 

Sneaky Winter Storm Damage to Your Home

1/6/2021 (Permalink)

When we think of winter storms in Indiana and the damage it causes to property, we often think of ice laden limbs on roofs and dramatically bursting pipes after freezing weather. While these occurrences are all too common, it's often the damage you don't see right away that can be the most harmful. 

Snow and ice can slowly build on roofs and create what is known as an ice dam. This is a ridge of ice that forms on the roof and prevents water (snow melt) from properly draining off the roof. That water then has no where to go and will begin to back up and leak into the home. This causes water damage to walls, ceilings, and insulation. This moisture can also contribute to mold growth inside your home.

There are steps you can take to avoid ice dams before severe weather hits. Keep your gutters clear of debris, especially leaves and other items that can accumulate during the fall. Properly insulate your home so warm air does not escape from living areas to the attic, which causes the snow melt.  

Even with preventative measures, ice dams can build up and water can begin to leak through cracks and openings in the exterior of your roof.

If you are experiencing damage to your home as a result of winter weather, contact the restoration professionals at SERVPRO of Hamilton County, of Indianapolis North and of Anderson. Our trained technicians will identify the source of the water and begin the drying process immediately. Our goal is to return your home to its preloss state and help you keep costs and damage to a minimum. Call us anytime day or night at 317-773-0422. 

Introducing Certified: SERVPRO Cleaned

1/6/2021 (Permalink)

A Higher Standard of Cleaning See What Certified: SERVPRO Cleaned Can Do For You

We are proud to introduce a defensive cleaning program that goes beyond standard janitorial or carpet cleaning. This is a higher standard of cleaning. At SERVPRO of Hamilton County, of Indianapolis North and of Anderson we are at the forefront of providing residential and commercial customers the highest quality services with the most up to date technologies and products available. Our technicians are trained in all areas of clean-up including biohazard contamination and chemical spills. We follow all recommendations from the Centers for Disease Control and local authorities. 

Call SERVPRO of Hamilton County, of Indianapolis North and of Anderson today at 317-773-0422 and speak with an experienced cleaning professional about what Certified: SERVPRO Cleaned can mean for you and your home or business. 

Don't Go It Alone After A Smoke Damage

1/5/2021 (Permalink)

When your home or business has been damaged by fire, it's tempting to want to clean up the damage yourself and move on. Unfortunately, even the smallest of fire or smoke damages can have lasting implications for your property that may not be obvious in the immediate aftermath of your fire. 

Soot and ash left on surfaces will begin to discolor walls and ceilings after just a few days if not properly cleaned. Vinyl flooring and wood can also be damaged, requiring expensive replacement costs if not addressed quickly. Ash also impacts metal surfaces, potentially causing corrosion.

The most obvious problem after a fire or smoke damage is the smell that pervades every item and surface in your home. Because smoke particles are so fine, they can creep into the smallest crevices and leave a lingering odor that can last for months. Conventional cleaning products may only mask this problem, not eliminate it entirely. 

At SERVPRO of Hamilton County, of Indianapolis North and of Anderson, we act quickly to clean and restore your property. From carpet and upholstery cleaning, to specialized cleaning of wood and delicate surfaces, we have the expertise and experience to restore your property to its preloss condition quickly. Addressing the problem of odor and smoke damage immediately helps to prevent permanent damage and keep costs down. Call us anytime day or night at 317-773-0422 and let a restoration specialist help  make your property "Like it never even happened."

Winter is Coming! Tips to Get Your Fireplace Ready for the Season

11/2/2020 (Permalink)

Stay Cozy This Winter Enjoy Your Home Safely

Days are getting shorter and the temperatures are dropping fast. With most of us spending more time at home than ever before, now is the time to get your home ready for cold weather. One way to do that is to prepare your fireplace for a winter's worth of cozy fires.

Before that first fire of the season, have your fireplace and chimney inspected by a qualified chimney inspector. They will look for signs of deterioration and be sure your fireplace is properly ventilated. The type of fuel you use and how often you use your fireplace will determine if your chimney will need to be swept. 

When it's time to collect wood to burn, use dry and well-aged wood. Wet or green wood creates more smoke and causes more soot to accumulate in the chimney. 

Clean out ash from previous fires. Only one inch of ash should remain in the base of the fireplace. More than that can create more smoke and impact proper ventilation. 

If possible, keep a window cracked while you utilize your fireplace to encourage proper ventilation in your home.

Never leave a fire burning unattended. Do not go to bed or leave your home while your fire is still burning. 

Check to be sure your smoke and carbon monoxide detectors are in good working order. Also, keep a fire extinguisher on hand and teach family members how to use it if necessary. 

Keep the area around the fireplace clear of items that could easily catch fire such as furniture, draperies, books, newspapers, rugs, etc. 

Teach children about the dangers of fires and never leave children unattended near a fire. 

Cozy fires are a joy during the winter months in Indiana. Follow these tips to keep your family safe while staying in. If your home or business is damaged by fire or smoke this winter season, call the restoration professionals at SERVPRO of Hamilton County, of Indianapolis North and of Anderson anytime day or night at 317-773-0422. 

SERVPRO's Proven Water Damage Process

10/7/2020 (Permalink)

When you call SERVPRO for help after a water damage to your home or business, our professional restoration specialists will be on site quickly to begin the drying process. Our technicians are trained to restore your property using a proven six step process.

1. 24 Hour Emergency Contact: our phones are answered around the clock because we know the first few hours after a water damage occurs are crucial. Our customer specialists will lead you through a series of questions to better understand your needs so we can dispatch help to you immediately. We understand that damage to your home or business is scary and we will walk you through the process with care.

2. Inspection and Water Damage Assessment: our trained technicians will immediately determine the source of the unwanted water and its type (white, gray, black).  The category of water that you are dealing with will determine the course of action that the technicians will take to restore your property. The technicians will conduct a thorough inspection of your home or business to determine the extent of the damage and identify any safety concerns that need to be addressed immediately. They will also move or block furniture and other items to prevent further damage to carpet or belongings. 

3. Water Removal/Water Extraction: this process may include emergency pack/out or move out services if it is determined that is necessary to protect your belongings. We utilize the latest technology to remove and extract all excess water from your structure. Carpet and pad will be inspected and removed if necessary. Our technicians will utilize moisture detectors, hygrometers and other devices to measure moisture saturation and find hidden water behind walls and ceilings. 

4. Drying and Dehumidification: using industrial air movers and dehumidifiers, our technicians will manipulate the air temperature and relative humidity in your structure to remove remaining moisture. Moisture levels will be regularly monitored to ensure complete drying. 

5. Cleaning and Sanitizing: after your home or business has been completely dried out we will thoroughly clean and sanitize affected surfaces and contents to ensure a safe and healthy environment. Utilizing techniques such as foam cleaning, immersion cleaning, and dry and wet cleaning, our restoration specialists will carefully return your belongings to their preloss condition. Using fogging equipment and air scrubbers, we can safely eliminate offensive odors that typical air fresheners cannot. Depending on the situation, we may also utilize antimicrobial, antibacterial or disinfectant treatments.

6. The final step is restoration: returning your home or business to its preloss condition. This can include minor repairs such as replacing drywall or installing new carpet or other flooring. Or it can be a more extensive project to reconstruct larger areas or rooms. 

Our goal is to make your home or business "Like it never even happened," after a water damage. Call SERVPRO of Hamilton County, of Indianapolis North, and of Anderson at 317-773-0422 and find out why we are Central Indiana's most trusted name in restoration. 

What is a Storm Team?

10/7/2020 (Permalink)

When you call SERVPRO of Hamilton County, of Indianapolis North and of Anderson, you are calling on the resources of a network of strategically positioned "storm teams" that will jump into action and come to your rescue if your home or business is damaged in a storm. Although each franchise is independently owned and operated, we work together closely to bring equipment, manpower and expertise wherever it is needed. 

Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2017 California wildfires
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2015 Carolina floods
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

If your home or business is damaged by a storm, no matter how big or small, call the trusted professionals at SERVPRO of Hamilton County, of Indianapolis North and of Anderson to make your property "Like it never even happened." We are available 24 hours a day, 7 days a week at 317-773-0422. 

Top Causes of Fires in Commercial Buildings

9/28/2020 (Permalink)

A fire or smoke damage to your commercial building can have catastrophic consequences. No matter the source, the damage to your business can be costly to you and your customers. Understanding the most common causes of fire damage to commercial properties allows you to better mitigate your risks to your business.

1. The number one cause of commercial fire damage is cooking. Although most commonly occurring in restaurants, any building that has a working kitchen is at risk. High cooking temperatures, flammable oils and grease and multiple people working in close proximity make this an ideal situation for a fire or smoke damage to occur.

2. The second most common cause of fires in commercial buildings is heating equipment. Malfunctioning heaters, boilers and radiators can overheat and lead to fire or smoke damage. Improperly utilized space heaters can also be dangerous.

3. Electrical and lighting equipment is the third most common cause of damage to commercial buildings. Old wiring and overloaded circuits can lead to overheating that can spark a fire or smoke damage. 

Knowledge of these common causes of fire and smoke damage to your commercial property is the first step to prevention. Proper maintenance by qualified HVAC technicians and electricians is a first step to minimizing your risks. If your commercial property suffers a fire or smoke damage call the experts at SERVPRO of Hamilton County, of Indianapolis North and of Anderson at 317-846-5282 anytime day or night. Our trained restoration professionals will be on site quickly to assess the damage and create a plan to make your property "Like it never even happened."

Does Your Home Have Hidden Water Damage?

8/6/2020 (Permalink)

Sometimes water damage is sudden and dramatic: a pipe bursting, an appliance malfunctioning. Sometimes it sneaks up on us in the form of a slow leak that can go undetected for long periods of time. Areas that are prone to cumulative water damage include cabinets under sinks and the areas around AC units, applicances and wobbly toilets. Water can also creep in around exterior doors and windows and under siding. There are many areas in your home that are vulnerable to slow water accumulation and all of them can lead to damaged drywall and flooring, mold, and rot. If you suspect your home may have a moisture issue, contact the restoration professionals at SERVPRO of Hamilton County, of Indianapolis North and of Anderson. Our trained technicians have the equipment and experience to find moisture where it is hidden and create a plan of action to make your property "Like it never even happened." We are available anytime day or night and it is always free to have our technicians come to your home and provide an estimate. Call us today at 317-773-0422. 

Summer Storm Damage in Hamilton County? We've Got You Covered!

8/4/2020 (Permalink)

Summer storms can strike quickly and with little warning. If your home as been damaged by flooding, high winds or lightning strikes, call the professionals at SERVPRO of Hamilton County, of Indianapolis North and of Anderson. We are available anytime day or night and our restoration specialists will respond quickly to assess the damage to your property and formulate a plan to make your home "Like it never even happened." Our technicians have undergone specialized training in fire, smoke and water restoration and mold remediation. We are also a preferred vendor for many national and local insurance companies. Don't trust your home to just any restoration company. We are a locally owned business that has been trusted in the Central Indiana area for over twenty years. Call us today at 317-773-0422. 

What Happens When You Call Us for Help in an Emergency?

7/28/2020 (Permalink)

When your home or business needs emergency help for a water damage, we know you need help NOW! Our phones are answered 24 hours a day, seven days a week to get you the help you need quickly. when you call, our office will ask you for the following information:

* Your name, address of the loss and best contact phone numbers

* Your insurance company information 

* The cause of the water damage (i.e. malfunctioning appliance, sump pump failure)

* What rooms of your home or business has been affected (approx. square footage of affected areas)?

* What type of flooring do you have? 

* Do you currently have electricity?

Our goal is to get a crew to your location ASAP and make your home or business "Like it never even happened." We know a water damage can be overwhelming. We will walk you through the process and make the restoration of your property as smooth as possible. Call us anytime day or night at 317-773-0422. 

Is Your Commercial Property Ready to Get Back to Business?

5/20/2020 (Permalink)

As local businesses begin the slow process of re-opening after several months of uncertainty, SERVPRO of Hamilton County, of Indianapolis North and of Anderson are here to help. Our Certified: SERVPRO Cleaned is a state of the art defensive pathogen cleaning program that goes way beyond typical janitorial services. 

So how does it work? It’s grounded in our unique 3 C’s:

  • Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.

  • Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.

  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community.

As a locally owned business in your community, we understand the fear and uncertainty that comes with resuming business services for your customers and employees. Maintaining a safe environment is your number one priority. Let the cleaning specialists at SERVPRO of Hamilton County, of Indianapolis North and of Anderson bring the highest standard of clean to your commercial property. Call us anytime day or night for a free estimate at 317-773-0422. 

Employee Spotlight: Andy Johnson

4/6/2020 (Permalink)

For owner Andy Johnson, SERVPRO has been a family affair for most of his life. His parents became owners of a SERVPRO franchise in the eighties and Andy joined them full time after graduating from Indiana University in 1996. For almost twenty-five years, Andy has worked hard to become a local leader in the restoration of commercial and residential properties after fire, smoke and water damage. Andy and his wife Kim are the owners of SERVPRO of Hamilton County, of Indianapolis North and of Anderson. They are proud to live and work in the community where they are raising their four children. Although a lot has changed in the more than twenty-five years that he has been part of the SERVPRO system, his dedication to quality work and exceptional customer service remain the same. Call Andy anytime day or night at 317-773-0422 if your home or business needs restoration services. 

Coronavirus Cleanup For Your Commercial Building

3/24/2020 (Permalink)

At SERVPRO of Hamilton County, of Indianapolis North and of Anderson, we understand that you have many questions about how the Coronavirus will impact your business. You are worried about the health of your employees and customers and what this all means for the business that you work so hard to protect. Call us today at 317-773-0422 for information about how we can help your business during this difficult time. 

Expert Level Cleaning Services

At SERVPRO of Hamilton County, of Indianapolis North and of Anderson, we are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. Our professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

    • Kitchen/Food Areas
    • Bathrooms
    • Schools/Classrooms
    • Offices
    • Retail Spaces
    • Water Fountains
    • Shelving/Racks
    • Sales Counters
    • Carpets and Rugs
    • Stair Handrails
    • Elevator Cars
    • Playground Equipment
    • Fitness Equipment

We have the expertise, manpower, and equipment to help you keep your employees safe and your business running. Call us anytime day or night at 317-773-0422. 

Commercial Services Spotlight: Retail Businesses

3/17/2020 (Permalink)

SERVPRO of Hamilton County, of Indianapolis North and of Anderson offers a variety of services for your retail business. We specialize in everything from small local establishments to larger properties including:

  • National Chain Stores
  • Supermarkets
  • Shopping Malls
  • Department Stores
  • Specialty Retailers

We understand that when your business has sustained damage from vandalism, smoke, fire or water loss you need help fast. Every hour that you are not up in running is an hour of lost revenue and productivity.  We have the experience and manpower to ensure that your merchandise, facilities, display areas and sales equipment are restored quickly and thoroughly. Our experience includes:

  • Total Project Management
  • Inventory Control and Documentation
  • Facilities Cleaning and Restoration
  • Flooding and Water Damage Cleanup
  • Vandalism Cleanup
  • Air Ducts and HVAC Cleaning
  • Mold Removal
  • Odor Removal
  • Smoke and Soot Cleanup
  • Document and Records Recovery
  • Electronics/Equipment Restoration

Trust the restoration professionals at SERVPRO of Hamilton County, of Indianapolis North and of Anderson to get you back in business today. Call us anytime day or night at 317-773-0422. 

What is a "Restore" vs. "Replace" Mentality?

1/29/2020 (Permalink)

When your home has been damaged by fire or water damage, our goal at SERVPRO of Hamilton County, of Indianapolis North and of Anderson is to make your property "Like it never even happened" quickly and at the lowest cost to you. Part of restoring your home and belongings is determining what items and structures can be saved utilizing our state of the art restoration techniques and equipment and what will ultimately have to be replaced. Insurance and restoration industry studies have concluded that restoring property after fire and water damage is less expensive than replacing. Restoring is also less disruptive to our clients, often allowing them to remain in their homes during the process and resume life as normal sooner. As a preferred mitigation and restoration vendor for most major insurance companies, our employees are trained to determine when restoring can be accomplished with the high quality results that our clients deserve. This "restore" versus "replace" mentality can save money while preserving family heirlooms, keepsakes, and other items that are impossible or cost-prohibitive to replace. If your home or business has been damaged by fire or water damage, call the professionals at SERVPRO of Hamilton County, of Indianapolis North and of Anderson at 317-773-0422. 

Insurance Agents and Adjusters Trust Us To Take Care of Their Clients

1/21/2020 (Permalink)

If you are an insurance agent or adjuster, you are on the front lines of customer care for your clients. At SERVPRO of Hamilton County, of Indianapolis North and of Anderson we understand the dual responsibilities of your role. Providing quality customer service while keeping costs down is a challenge and we are here to help you and your clients every step of the way during the restoration process after fire, smoke or water damage. We provide this advantage in the following ways:

Emergency Response to Claims

Restoring property is our first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." At SERVPRO of Hamilton County, of Indianapolis North and of Anderson, we make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

Our restoration specialists can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss.
    • Detailed Estimate.
    • Digital Loss Photos.
    • Scanned Forms and Paperwork.
    • All delivered by email or hard copy.
  • On-line Access to All Files.
    • New Assignments.
    • Pending Jobs.
    • Completed Jobs.
  • Informative Reports to Improve Results
    • Job Cost Data.
  • Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Our restoration professionals are trained to IICRC standards in Fire and Water Cleanup and Restoration. We also provide continuing education to our employees to stay up to date and current on best practices in the insurance restoration industry.

When your clients are in need of quality emergency services, call the trusted professionals at SERVPRO of Hamilton County, of Indianapolis North and of Anderson at 317-773-0422.

Peace of Mind For Your Belongings After a Fire

1/13/2020 (Permalink)

We at SERVPRO of Hamilton County, of Indianapolis North and of Anderson are proud of our ability to make your home or business "Like it never even happened," after a fire at your home or commercial property. Part of our exceptional service is the peace of mind that we can give you knowing that your personal belongings are being handled with the upmost care and responsibility. We know that it is an overwhelming feeling to trust your furniture, family heirlooms and expensive electronics to others to clean and repair. That is why we are proud to offer a state of the art Contents Claim Inventory Service (CCIS) which provides a detailed and accurate list of your belongings. Before beginning the process of restoration, we will take a room-by-room inventory of your contents, using a bar-coding system to ensure accurate information. This process will provide the following:

  • Preloss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims
  • Peace of mind when you need it most!

Our system will also enable our professionals to quickly locate items as you need them throughout the restoration process.

At SERVPRO of Hamilton County, of Indianapolis North and of Anderson our goal is to make the process of restoration after a disaster as easy as possible for you. Find out the difference our proven systems can make for you and your family. If your home or business has been damaged by fire or smoke damage call us anytime at 317-773-0422.

SERVPRO First Responder Bowl

12/12/2019 (Permalink)

Once again, SERVPRO is proud to be the title sponsor for the college bowl game dedicated to our nation's first responders. This year's game will be a matchup between the Western Kentucky Hilltoppers and the Western Michigan Broncos. The game will take place on Monday, December 30th at Gerald J. Ford Stadium in Dallas, Texas. Kickoff is set for 11:30 a.m. CT.

We at SERVPRO of Hamilton County, of Indianapolis North and of Anderson are proud to be part of an event that honors our police officers, firefighters, EMS workers, correctional officers, search and rescue, dispatchers, security guards, federal agents, border patrol agents and military personnel who are the first to arrive and provide assistance at the scene of an emergency. We welcome the opportunity to recognize these everyday heroes who sacrifice their own well being to be of service to our communities.

Enjoy the holidays with your family and join us at SERVPRO of Hamilton County, of Indianapolis North and of Anderson as we honor these brave individuals.  

Christmas Tree Safety

12/10/2019 (Permalink)

Christmas Tree Safety Keep Your Family Safe This Holiday Season

For many families the decorating of the Christmas tree signals the official start of the holiday season. Unfortunately, Christmas trees start approximately 210 house fires each year in the United States. There are a few basic safety tips that can keep your family safe this season while you enjoy your festive holiday decorations:

*Carefully select your tree - look for fresh, green needles that do not fall off when touched.

*Place your tree carefully: stay at least three feet away from any heat source including fireplaces, radiators, heat vents or lights. Keep candles away from your tree.

*Examine your lights before decorating your tree. Throw away any strands with broken cords or loose bulb connections. Be sure your lights have been checked for safety in a recognized testing laboratory and only use lights designated for indoor use on your tree. 

*Water your tree daily.

*Remove your tree promptly after Christmas or as soon as it is noticeably dry. Be sure to dispose of your tree properly- a dried out tree is a fire hazard if left in your home or garage. Find our if your community has a recycling program for trees. 

Enjoy the holiday season with your family and friends. If your home or business suffers a fire or smoke damage, call the restoration professionals at SERVPRO of Hamilton County, of Indianapolis North and of Anderson. We are available anytime day or night at 317-773-0422. 

Our People Are What Makes Our Service The Best In The Business

12/4/2019 (Permalink)

When your home or business has been damaged by fire, smoke or water, there are many companies out there you can call on but only one who can provide the exceptional service of  SERVPRO of Hamilton County, of Indianapolis North and of Anderson. We will not only restore your property using the most up to date techniques and equipment, but our employees will make the experience as painless as possible. We take great pride in not only the technical expertise that our employees possess but in the dedication to providing exceptional customer service at every step of the process. 

"I would love to give a HUGE shout out to Debbie and her daughter August. Fire loss is devastating but these two special people have been right here by my side and took a huge burden off my shoulders. These ladies are old souls, very personable and go above and beyond. Debbie is always a phone call away. So grateful for her warm heart and sweet smile! She's the best!"

- customer recommendation 

We know that the aftermath of a disaster can be overwhelming to a homeowner or business owner. From the biggest fire to the smallest water leak, it is important to our customers that we get to work fast and provide a quality experience. Our technicians will walk you through the restoration process, communicate with your insurance company, and be there night or day to answer questions and alleviate your concerns. 

"Dave handled everything quickly and efficiently and didn't try to rip me off. He cared about taking care of my problem and was available for questions and followup."

- customer recommendation

When you need restoration services, call the experts at SERVPRO of Hamilton County, of Indianapolis North and of Anderson anytime day or night at 317-773-0422. 

How Ice Dams Cause Water Damage To Your Home

11/26/2019 (Permalink)

Freezing temperatures are on the way for Central Indiana and homeowners need to be on the watch for ice dams.

Many of us enjoy the beauty of icicles hanging over the eaves of our home during the winter months. Unfortunately, this can be a sign of an imminent problem for your home. Ice dams are thick ridges of ice that build up along eaves or the lower levels of rooflines. They are created when snow melts on an upper, warmer part of the roof and the meltwater runs down to the colder eaves then freezes. This ice accumulates and forms a blockage. This blockage (or dam) causes the melted water from the roof to back up behind it, flowing under shingles and eventually into the home itself. The result can be serious damage to the exterior of your home, pulling down shingles and gutters. It can also be the cause of wet insulation, walls and warped flooring inside. 

The best way to prevent ice dams from occurring is to ensure the air in the attic doesn't get too warm, thus preventing the melting that leads to the build up of ice. Increase insulation to be sure no warm, moist air is able to move from your home's living spaces into the attic area. Maintaining colder temperatures in your attic area is the best way to prevent future ice dams. Properly ventilate your roof so that any warm air that does escape the living space into the attic is carried away.

Unfortunately, despite our best efforts, ice dams can occur during the winter months and the subsequent water damage to our homes can be devastating. If your home or business has flooding this winter, call the restoration professionals at SERVPRO of Hamilton County, of Indianapolis North, and of Anderson at 317-773-0422. We are available anytime day or night to make your home "Like it never even happened."

We Are Thankful For Our Customers This Holiday Season

11/19/2019 (Permalink)

With the holidays just around the corner, we at SERVPRO of Hamilton County, of Indianapolis North and of Anderson would like to take a moment to thank our customers for entrusting us with their restoration needs. We take our job of making your home or business "Like it never even happened." after fire, smoke or water damage very seriously. We know when disaster strikes, our customers need help fast. Our goal is to restore your home or business to its preloss state quickly and with quality workmanship. We are grateful for homeowners and business owners who have put their trust in us - it is a privilege to serve you! 

If your home or business is in need of restoration services, call us anytime day or night at 317-773-0422. 

If Your Home or Business is Damaged by a Storm, Call SERVPRO

11/19/2019 (Permalink)

When your home or business sustains damage from a storm, you need help quickly and you need a company with the experience and expertise to get the job done right. When you call the restoration specialists at SERVPRO of Hamilton County, of Indianapolis North and of Anderson, our team will be on-site quickly to assess the damage and create a plan to get you back into your home or business quickly. Our fast response helps to minimize further damage and reduce costs. With a network of over 1700 franchises, we have the manpower and resources to handle any size situation. Damage caused by sudden storms can be devastating and overwhelming. We will work with your insurance company and walk you through the process of returning your property to its preloss state. Services that we provide include: mold remediation, carpet cleaning, odor removal and roof tarping/boardup. If your home or business has been damaged by a storm, call SERVPRO of Hamilton County, of Indianapolis North and of Anderson anytime day or night at 317-773-0422.

Why Call The Professionals at SERVPRO After A Fire At Your Home?

11/6/2019 (Permalink)

When your home has been damaged by fire or smoke damage, your first impulse may be to start cleaning to get things back to normal immediately. Although we understand the desire to restore order as quickly as possible, calling the restoration professionals at SERVPRO of Hamilton County, of Indianapolis North and of Anderson right away can save you time, money and headaches. The following is an overview of the process that we take with each fire to make your home "Like it never even happened". 

After even a small fire, the structure will need to be thoroughly cleaned. This includes ceilings, walls, woodwork, carpeting and other types of flooring. Our restoration specialists will pretest each area to determine the extent of the damage and utilize specialized products and techniques for each individual surface. Depending on the amount and type of soot, it may be possible to keep costs down and avoid having to paint and refinish some walls and woodwork. 

The contents of your home in the affected areas will be cleaned and deodorized. This includes furniture, draperies, upholstery, and area rugs. All other items in your home including wooden furniture, kitchen items, clothing and bedding will also be cleaned. We have experts on staff who are specialists in cleaning and restoring your artwork, electronics and precious family photographs. Lastly, the contents of your home will be thoroughly inventoried so you can rest assured that your belongings are being safely maintained.

Finally, your home will be thoroughly deodorized to eliminate any lingering odors left by the fire or smoke damage. Our treatments do not simply cover the smells but eliminate them at their source. 

Even a small fire can have devastating and lasting consequences on your home. Don't go it alone. Call the trusted professionals at SERVPRO of Hamilton County, of Indianapolis North and of Anderson to get the job done right quickly and efficiently. We can be reached 24 hours a day 7 days a week at 317-773-0422. 

Are You Ready For Winter Storms in Noblesville?

11/5/2019 (Permalink)

Weather in Central Indiana is known for its unpredictability. It can be balmy and 60 degrees one day and snowy and cold the next. Although it may be hard to control Mother Nature, there are some simple steps we can take to protect our homes and our families when winter storms hit.

*Prepare for power outages: heavy snow and freezing rain are common during winter storms and often lead to power outages. Invest in a battery powered or hand-crank radio so you can stay aware of changing local conditions. A generator is a good idea to power your home until power can be restored. Keep flashlights on every level of your home and don't forget extra batteries!

*Keep three days worth of non-perishable food and water on hand in case you are housebound. Don't forget a manual can opener and food and water for your pets as well!

*Create an emergency preparation kit for your family. Store important family documents such as birth certificates, social security cards, financial records and insurance papers in a waterproof container. Designate an emergency contact for family members to stay connected, preferably someone not impacted by your local weather. 

*Maintain your furnace regularly. Keep a supply of firewood, fire starters and heating fuel on hand and make sure your chimney is cleaned of debris from last season.

*Maintain and repair snow removal equipment before you need it!

*Check your smoke detectors and carbon monoxide detectors monthly and replace batteries when necessary.

*Be a good neighbor and check on those who live nearby who may need special assistance during severe weather: the elderly, those living with small children or individuals with special needs or circumstances who may need extra help. 

Follow these tips to stay safe this winter. If your home or business is damaged by severe weather this winter call the restoration specialists at SERVPRO of Hamilton County, of Indianapolis North and of Anderson at 317-773-0422. We can make it "Like it never even happened". 

October is Fire Safety Month: Workplace Fire Prevention

10/29/2019 (Permalink)

October is Fire Safety Month! Ensure your place of business is prepared in the event of a fire emergency by following these simple guidelines.

*Reduce workplace clutter! Unnecessary buildup of paper and supplies can become fuel in the event of a fire. Utilize storage facilities for files that you don't use frequently and remove waste and recycling frequently. Keeping clutter to a minimum will also allow easier access to exits and emergency equipment in case a fire does occur.

*Test sprinklers annually and smoke detectors monthly. Never stack or store items in a way that blocks sprinklers.

*Be sure each employee area has clear exit diagrams and a well lit floor plan. Discuss your company's evacuation plan with your employees.

*Make sure there are an adequate number of working fire extinguishers and be sure all of your employees know how to use them.

*Take care of electrical or wiring problems immediately. Don't overload circuits or extension cords and have a qualified electrician replace frayed or damaged wiring ASAP.

Following these simple tips can make your workplace a safer place in the event of an emergency. If your home or business does experience a fire event, call the professionals at SERVPRO of Hamilton County, of Indianapolis North, and of Anderson at 317-773-0422. We will be onsite quickly to assess the damage and make your workplace "Like it never even happened". 

Commercial Services Spotlight: Healthcare Facilities

9/10/2019 (Permalink)

Restoring any commercial building after a fire or water damage requires skills and manpower, but the restoration of healthcare facilities requires the particular training and expertise that SERVPRO of Hamilton County, of Indianapolis North and of Anderson can provide. Healthcare facilities require a specialized approach for such issues as medical waste disposal, HIPPA compliance, and infection and environmental control issues. We have experience restoring healthcare facilities of all sizes, from the largest hospitals and residential senior living properties to the smallest labs and doctors' offices. 

Types of Facilities:

  • Hospitals
  • Assisted Living Centers
  • Outpatient Surgical Centers
  • Electronics and Machine Restoration
  • Hospice Facilities
  • Senior Living Facilities
  • Medical Office Buildings

We understand that your priority is the well being and comfort of the patients in your care. Our professionals are trained to be mindful of safety, privacy, legal and environmental concerns while working within your budget and time constraints.

Our Experience Includes:

  • Biohazard Remediation
  • Total Project Management
  • Facilities Cleaning and Restoration
  • Flooding and Water Damage Cleanup
  • Air Ducts and HVAC Cleaning
  • Smoke and Soot Cleanup
  • Odor Removal
  • Mold Removal
  • Document and Records Recovery

When disaster strikes, trust the professionals at SERVPRO of Hamilton County, of Indianapolis North, and of Anderson to restore your healthcare facility, give you peace of mind, and make it "Like it never even happened". 

All Water Damages Are Not Created Equally

7/23/2019 (Permalink)

When you experience a flood, leak, or other water damage in your home, you want it cleaned up quickly. However, it's important to understand that there are different types of water damages depending on the source of the unwanted water. The type of water that you are dealing with will determine what plan of action is necessary to clean and restore your property. 

The three types of contaminated water:

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

When you call SERVPRO of Hamilton County, of Indianapolis North, and of Anderson, our technicians are specially trained to identify the source and type of the unwanted water. They will respond quickly to restore your property and minimize the damage to your property. Creating a clean and safe environment for your family is our top priority.

Call us anytime day or night at 317-773-0422. Let us make your home "Like it never even happened."

Stay Safe in a Storm

7/23/2019 (Permalink)

Summer in Central Indiana means ever-changing weather conditions and a storm is always right around the corner. No matter how much preparation you do in anticipation of severe weather, a pop up storm can take us all by surprise. Here are some tips to stay safe when severe weather hits this summer:

*Listen to local weather reports to stay updated on current watches and warnings. Consider purchasing a battery powered emergency radio for use when your home may lose power.

*If you are at home, go to a secure location on the lowest level of your home away from doors and windows. If you have time, take your family pets with you. Stay away from tubs, showers and other plumbing.

*If you are outside, go to the nearest sturdy building (not a small outdoor shed). Do not take shelter under a tree.

*If you are in a vehicle, drive to the closest secure shelter. If you can hear thunder, you are within striking distance of lightening so do not attempt to "outrun" a lightening storm or dangerous hail. 

Stay safe this summer! If your home or business is damaged by severe weather, call the restoration experts at SERVPRO of Hamilton County, of Indianapolis North, and of Anderson. We are available anytime day or night at 317-773-0422. 

What To Do Until Help Arrives For A Water Damage At Your Home

7/15/2019 (Permalink)

If you experience a water damage or flood at your home, there are steps that you can take to minimize damage to your property and keep your family safe while you wait for help to arrive. 

First, determine if it is safe to remain in your home. Water and electricity are a deadly combination and it is vital that homeowners understand these risks after a flood. Avoid areas of standing water where there are electrical outlets or devices. Never enter a room where you can see sparks or hear popping or buzzing sounds. If you see downed power lines, avoid them and contact your local power company immediately. If the flood waters have come in contact with any of your appliances, wiring, electronics or HVAC equipment, always have these items inspected to determine whether they are damaged or safe for use.

Also, be aware of areas where standing water or moisture have made areas slippery. It's better to avoid these rooms rather than risk a dangerous fall. Avoid rooms where ceilings are wet and sagging.

While you wait for help to arrive, remove any moisture you can from furniture and by mopping up floors if possible. Remove and prop wet upholstery and cushions and remove brightly colored rugs from wet carpeting. Pick up books, magazines and other items from the floor and if possible hang wet fabrics. Be aware that items become very heavy when wet. If you are unsure about whether you can safely move your belongings, wait for the restoration specialists at SERVPRO to handle the job!

We at SERVPRO of Hamilton County, of Indianapolis North and of Anderson understand that when you experience a flood or water damage in your home, you need help NOW. Call us at 317-773-0422 and our crews will be onsite quickly to start the drying process and make your home "Like it never even happened."

Prepare Your Home For Summer Storms

7/8/2019 (Permalink)

High temperatures have arrived in Central Indiana and that means an increase in the likelihood of strong thunderstorms. While trying to predict the weather can be a frustrating exercise, there are things that we can do to prepare our home for the inevitable storms that will pop up as we move through the dog days of summer. 

* Secure items in your yard such as outdoor furniture and play structures that may take flight and damage the exterior of your home during high winds. 

*Clean gutters and downspouts of leaves and other debris so that your home's drainage system is working properly before the heavy rain hits. 

*Check fencing around your home to be sure it is secured properly.

*Regularly check trees on your property for fallen or dead limbs that could potentially damage your roof (or your neighbor's!). 

Severe, unpredictable weather is the norm here in Central Indiana during the summer months. If your home or business is damaged by a summer storm, call the restoration experts at SERVPRO of Hamilton County, of Indianapolis North, and of Anderson. We will be on site quickly to assess the damage and make your home "Like it never even happened." 

Summer Fire Safety

7/8/2019 (Permalink)

Many people think of winter as the peak season for damage to property caused by fire, but the summer months provide a variety of opportunities for fire and smoke damage to your home. One reason for this is severe weather: lightening strikes are most common during the summer months and this combined with drier conditions can be a perfect recipe for a dangerous summer fire. Keep your family and property safe from fire related damage and injuries this summer by following some simple preventative measures:

* When building a campfire or firepit, be sure to keep your fire away from your home, deck or backyard play structures. Designate someone to be in charge of the fire until it is completely out-never go to bed while a fire is still smoldering.

* Similarly, keep your grill a safe distance from your home or deck. Keep a portable fire extinguisher near your kitchen or outside cooking area and teach all family members how to use it in case of emergency.  

* Minimize the risk of property damage due to lightening strikes or man-made fires by regularly inspecting your home's exterior for build up of leaves and limbs that can ignite and spread flames.

* Keep your family safe by creating and practicing an escape plan in case of a fire emergency. Designate a meeting place a safe distance from your home.

* Check your smoke detectors monthly to be sure they are in working order and replace batteries as needed.

Summer months are great times to relax and enjoy time with family and friends. Even when following every precaution, disaster can strike your home or place of business and we are here to help. Call us day or night at 317-773-0422. 

Protect Your Home From Water Damage This Summer

7/3/2019 (Permalink)

From cold and rainy to hot and dry, residents of Central Indiana have experienced the full range of extreme weather this spring and summer. We may not be able to control Mother Nature, but there are steps every homeowner can take to minimize the risk of water damage during the summer months.

*Ensure the proper grading of the property around your home to prevent water from draining toward the foundation. 

*Inspect your home for a crumbling, cracked or damaged foundation. Check for water pooling around the base of your home after a hard rain.

* Check your roof for damaged or missing shingles.

*Inspect the caulking around your chimney for damage where water may be able to enter.

*Clean gutters and downspouts of leaves and other debris that may prevent them from working properly.

*Keep trees near your home trimmed to prevent fallen branches during heavy winds and storms from damaging your property.

If your home has been damaged by water or storm damage, call SERVPRO of Hamilton County at 317-773-0422. Our restoration specialists will be on site quickly, day or night, to assess the situation and make your home "Like it never even happened." 

Easy Steps to Protect Your Home When You Head Out of Town This Summer

7/3/2019 (Permalink)

The lazy days of summer are here and vacation is calling! Before you and your family head out the door on that much anticipated trip, follow these simple steps to ensure you don't come home to a major clean-up.

1. Shut off the main water valve to your home, even if you only plan to be gone for a few days. This eliminates the risk of flooding due to broken pipes. Your outside sprinkler can still function with the main valve to your home shut off.

2. Check to be sure your sump pump is working in case of flooding due to heavy rain. Consider purchasing a battery-powered back up to protect your home if you lose power.

3. Inspect the hoses leading to major appliances such as washing machines and dishwashers, checking for kinks or damage. 

4. Ask a neighbor or trusted friend to check in on your home on a regular basis. 

Water damages can happen even to the most cautious homeowner, and left untreated mold can begin to grow within 72 hours. If your home has suffered a water damage call the restoration specialists at SERVPRO of Hamilton County anytime day or night at 317-773-0422.

Get To Know SERVPRO's Disaster Recovery Team

5/22/2019 (Permalink)

When your commercial property is damaged by fire, smoke or water, it's imperative that the company you call to handle the clean-up and restoration is equipped to handle any size loss. When you call SERVPRO of Hamilton County, we will immediately dispatch our Disaster Recovery Team to get you back in business fast. This team is comprised of our most experienced large-loss specialists strategically placed around the country who are ready to mobilize immediately and be on site quickly. Commercial property restoration requires specialized skill-sets and we have the resources, training and equipment to get the job done right. Although SERVPRO of Hamilton County is a locally owned company, we have the power of over 1500 franchises behind us to get your business up and running as quickly as possible. Call us anytime day or night at 317-773-0422. 

Does Your Commercial Property Have A Mold Problem?

5/8/2019 (Permalink)

Owning and operating a business means juggling many different tasks at once. Taking care of customers, staying on top of your competition, and recruiting and training employees takes an enormous amount of time and effort. Maintaining the air quality in your commercial building may not be on top of your to-do list. However, if your office, warehouse or retail store has a mold problem, you need professional help that goes above and beyond the traditional scope of a maintenance team.

Mold in your commercial property is a serious problem for several reasons. The appearance of mold (and its tell-tale odor) can be off-putting to your customers and clients. More importantly, the presence of mold may mean a potential health hazard for your employees. 

If you suspect your commercial property has a mold problem, contact the restoration specialists at SERVPRO of Hamilton County today. Our professionals will assess the situation and work to immediately contain the mold infestation to prevent its spreading to other parts of the building. Our Institute of Inspection Cleaning and Restoration Certification (IICRC) trained technicians have the specialized equipment and experience to handle your mold infestation quickly and thoroughly. We will not only work to eradicate the mold, but we will identify the source of excessive moisture to prevent future occurrences.

Properly maintaining a healthy environment in your place of business is our top priority. For immediate response, call the experts at SERVPRO of Hamilton County anytime day or night at 317-773-0422. 

We Offer A Variety of Services for Your Commercial Business

3/13/2019 (Permalink)

When you think of SERVPRO, you probably think of restoration after fire or water damage. While it's true that we are experts in the field of emergency services including document drying and electronics restoration, we are also your best resource to handle a variety of other tasks to keep your business running smoothly. These include:

  • Professional Cleanup and Odor Removal
  • Mold Containment and Removal
  • Designing a custom Emergency Response Plan (ERP) for your business so your buildings and employees are ready in case disaster strikes

We know running a business is time consuming and there are tasks that you simply may not have time for. Let SERVPRO of Hamilton County take care of the details. Call us today at 317-773-0422 and find out how we can help you. 

We Provide Roof Tarping and Board Ups After Storms

3/13/2019 (Permalink)

After a long winter, we are all ready for spring like weather in Central Indiana. However, with warmer temperatures there is an increased risk of severe weather. Falling tree limbs, hail, and high winds can cause damage to your roof. If you suspect that your home may have sustained damage in a storm, safety is your first priority: do not try to assess the damage to your roof by yourself. Stay on the ground and call the trained professionals at SERVPRO of Hamilton County at 317-773-0422. We can provide emergency roof tarp installation and board up services that will help to prevent secondary damage caused by weather, animals or illegal entry. We are available 24 hours a day to secure your property and begin the process of making your home "Like it never even happened." 

You've Had a Fire at Your Home or Office: Now What?

3/7/2019 (Permalink)

The fire has been put out and the firetrucks have gone. When you are left to deal with the aftermath of a fire in your home it's hard to know what to do first. Follow these safety tips to keep your family safe and minimize damage to your property:

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting SERVPRO of Hamilton County at 317-773-0422.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

We know you have questions after a fire. Call SERVPRO of Hamilton County at 317-773-0422 and a restoration specialist will be on site quickly to assess the damage and create a plan to make your home "Like it never even happened." We are available day or night to answer your questions and ease your mind. 

SERVPRO is Ready For Disasters Big or Small

3/7/2019 (Permalink)

With spring right around the corner, the risks of property damage from severe weather go up. From a flooded basement to a devastated commercial building, the restoration experts at SERVPRO of Hamilton County are ready to jump into action to make your property "Like it never even happened". We are a family owned business and we take pride in the service that we provide to our customers in our community. As part of a national franchise system, we also have the resources to take care of large losses that accompany natural disasters. 

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big. Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2017 California wildfires
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2015 Carolina floods
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

If your home or business is the victim of severe weather this spring, call the experts at SERVPRO of Hamilton County at 317-773-0422. 

How Can We Help Your Commercial Property?

3/1/2019 (Permalink)

We are proud of our reputation as Central Indiana's premier restoration company for fire, smoke and water damage to residential and commercial properties. However, we offer a wide variety of other services to keep your commercial property looking its best. When your business needs more thorough cleaning, odor-removal or moisture control than you can receive from traditional janitorial services, call SERVPRO of Hamilton County today. Our professionals provide thorough cleaning of HVAC and air ducts, carpet and upholstery, and drapes and blinds. Our technicians will work quickly and efficiently around your schedule. We know that providing a clean and healthy environment for your employees is important to you. Let SERVPRO of Hamilton County help your business to shine. Call us today at 317-773-0422. 

What To Do When Fire Damages Your Business

3/1/2019 (Permalink)

When fire strikes your business, it's hard to know what to first. In addition to structural damage, you are likely to have additional odor from smoke and water damage caused by the efforts to put out the fire. At SERVPRO of Hamilton County, we know that every hour spent trying to restore you property is an hour of lost revenue and productivity. As small business owners ourselves, we understand how devastating that can be for any business, big or small. After a disaster, our professionals will be onsite quickly and will manage the restoration of your property to its completion. We have the training, manpower and equipment to get the job done quickly and get you back in business. Call SERVPRO of Hamilton County at 317-773-0422 today. 

We Treat You Like Family

2/15/2019 (Permalink)

When your Hamilton County home is damaged by fire, smoke or water damage, we know you have many restoration companies to choose from. We are a family owned business that has been operating in Central Indiana for more than 25 years. During that time, it has been a privilege to help countless families and businesses by restoring their property and belongings after disaster strikes. Our goal is to build relationships with our customers to help them through this stressful and sometimes confusing time. Our restoration specialists understand that you have questions and they have the training and experience to walk you through the process. We will work closely with your insurance person and be the "point person" on every aspect of your job. Don't go it alone. Call us anytime day or night at 317-773-0422 and let us make your home or business "Like it never even happened." 

Floods After Winter Storms

2/7/2019 (Permalink)

With crazy fluctuations in temperatures, it's hard to know what Mother Nature will throw at us next. After the shocking cold temperatures and heavy snowfalls that come with winter weather, a rise in temperature can feel like a welcome change. Unfortunately, warmer weather after significant snow and ice can lead to flooding and potential damage to your Carmel area home or business.

Six inches of packed snowfall will create approximately one inch of water when melted. This water can overwhelm creeks, rivers and drainage systems and end up where you don't want it - such as your basement. Ice that has formed around your doors and windows and on your roof can tax your home's gutters when temperatures begin to climb. 

Be prepared for the ups and down of winter weather in Indiana. Check to be sure your sump pump is functioning and consider a battery back up in case your home loses power. When weather allows, check to be sure your gutters are free of debris to allow water to drain properly away from your home.

Sometimes preventative maintenance just isn't enough. If your Hamilton County area home suffers a water damage, contact SERVPRO of Hamilton County at 317-773-0422. Our technicians area available 24 hours a day to assess your situation and begin the process of restoring your home to its preloss condition. We can make your home "Like it never even happened."  

Employee Spotlight: David Cook

1/15/2019 (Permalink)

David Cook is the Production Manager for SERVPRO of Hamilton County. David has been a trusted employee since 2010 and brought with him several years of restoration experience. David's responsibilities include overseeing our production crews and maintaining the crucial communication between our customers, insurance representatives, and cleaning and restoration technicians. He has experience in every step of the restoration process and has undergone extensive and ongoing training on the most up-to-date restoration techniques in our industry. David has acquired certifications in the following areas from the IICRC (Institute of Inspection Cleaning and Restoration Certification), the standard setting organization for the inspection and restoration industry:

Water Damage Restoration

Applied Structural Drying

Upholstery and Fabric Cleaning

Carpet Cleaning

Health and Safety

Applied Microbial Remediation

David's favorite aspect of his work is that no two jobs are the same: everyday he is responsible for finding unique solutions to help our customers. Although his years of experience and technical expertise in restoration have made him a valuable member of our team, it is his dedication to our customers that sets David apart. As one customer wrote to us:

"We had a flood in our basement in July from the rain and compared to many other customers I'm sure ours was small. David never made us feel like we were less important than any other customers. He actually made us feel like we were his only customer! I am so impressed with the level of service received by SERVPRO and especially David. I will be recommending you to everyone I know!"

If you have experienced fire, smoke or water damage, call SERVPRO of Hamilton County and let our outstanding employees make your home or business "Like it never even happened".  

The Holidays Just Got Easier

12/4/2018 (Permalink)

The holidays can be a stressful time: family gatherings, school plays, gift exchanges and all of the shopping and preparations can leave you with little time to clean. Let SERVPRO of Hamilton County take something off your already busy schedule and clean your house this holiday season. Our cleaning and restoration professionals have the equipment and expertise to provide a deeper clean than your typical cleaning service. 

Residential Cleaning Services include:

Carpet & Upholstery Cleaning

Our carpet and upholstery cleaning service will not only get out the dirt you see, but will also remove the unwanted dust you don’t. Professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Air Duct Cleaning

We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Odor Removal

Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.

When your to-do list has gone crazy, let SERVPRO of Hamilton County ease the burden of maintaining a clean and healthy environment for your family. Call today to schedule an appointment at 317-773-0422. 

Employee Spotlight: Debra Wheatbrook

11/30/2018 (Permalink)

Debra Wheatbrook is the Contents Specialist and Warehouse Manager for SERVPRO of Hamilton County. Debra has almost twenty years of experience in our industry, specializing in the cleaning and restoration of documents, artwork, and electronics. When your home or office and its contents have been damaged by fire, smoke or water damage, Debra has the training and state of the art equipment to recover your property before it's too late. Although her extensive experience and up-to-date knowledge of restoration sets her apart from others in her field, it is the human touch that she brings to her work that customers appreciate the most. Debra understands that property damage can be traumatizing and she and her staff take care of their customers every step of the way. As one customer wrote:

"Everyone, especially Deb, was amazing. We really don't know what we would have done without all of you. Thank you so much for taking care of our home, which took care of our family."

Any company can call themselves restoration experts. The specialists at SERVPRO of Hamilton County work hard every day to demonstrate the difference our people make in the lives of our customers. Contact us today at 317-773-0422. 

What Happens When You Call SERVPRO of Hamilton County After a Fire

11/30/2018 (Permalink)

When your home or business has been the location of a fire, it can be hard to know what to do first to begin the process of cleaning up. After the firetrucks have gone, you are often left with smoke and structural damage, as well as water damage from the efforts made to put out the fire. Although every fire damage is unique depending on its size and cause, the following steps illustrate our process for the "typical" fire damage. 

Step 1: Emergency Contact

The restoration process begins when you call  SERVPRO of Hamilton County anytime day or night at 317-773-0422. Our representative will ask a series of questions regarding the fire damage event that will help us dispatch our trained restoration specialists with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

Our professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, our technicians can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

Our restoration professionals use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We will clean all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. Our cleaning technicians are also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

We understand that a fire in your home or business is a scary and overwhelming situation. Let us show you the difference our training and experience make in helping you put your life and home back together. Call SERVPRO of Hamilton County anytime at 317-773-0422 for immediate help after your fire, smoke or water damage. 

Our Difference is Our Employees: Employee Spotlight

11/21/2018 (Permalink)

Beverly Carter-Office Manager

Beverly Carter has been the office manager of SERVPRO of Hamilton County since 1999. Although her responsibilities include scheduling, billing and the day-to-day management of jobs, the aspect of her job that she enjoys the most is helping customers through difficult situations. When someone calls our office after a fire or water damage, Beverly understands that they need not only our services but our compassion and understanding during this challenging time. Beverly has the experience to walk our customers through the process of restoring their home or office. She can knowledgeably answer questions and keep the process running smoothly. If your Hamilton County home has been damaged by fire, smoke or water damage, contact us at 317-773-0422 and see the difference our employees make every day in our customers lives. 

All Water Damages Are Not Created Equally

11/21/2018 (Permalink)

When you contact SERVPRO of Hamilton County to take care of a water damage in your Hamilton County home or place of business, the first thing that our technicians will do is determine the source of the water. This will enable us to identify the category and classification of the water damage to be sure that we restore your property properly based on industry guidelines. The source of the water will determine the level of contaminates in the water and dictate what products and techniques we use in the cleaning process. The water will be classified as clean, gray, or black. To understand the restoration process, it is important to understand what this classification means. 

Clean water does not pose an immediate health threat. This is water that is free of contaminants and may be the result of a broken water line, snow melt, rainwater, or a toilet holding tank. Over time, however, clean water may progress to gray water if it has been exposed to building surfaces or other materials.  

Gray water contains chemical or biological contamination and may pose a health threat. Gray water may be the result of a malfunctioning appliance such as a washing machine or dishwasher or a broken aquarium, waterbed, sink, or shower. Gray water can progress to black water after exposure to building surfaces or other materials. 

Black water is considered a definite health threat and contains one or more potentially harmful contaminants. All raw sewage is classified as black water. 

Based on the classification of your water damage, our technicians will create a plan of attack to your restore your property safely and quickly. Our restoration specialists have the training to do the job right. Call SERVPRO of Hamilton County anytime day or night at 317-773-0422 if you experience a water damage. 

Response Time Matters

11/7/2018 (Permalink)

It is a sad fact of life that household emergencies often happen at inconvenient times. Hearing the unmistakable noise of running water from a broken pipe in the middle of the night, coming home from vacation to find two feet of water in your basement...there is really no good time to deal with this kind of disaster. At SERVPRO of Hamilton County, we understand that when these types of situations arise, you need help NOW-and that may not be during regular business hours. Our phones are answered 24 hours a day, 365 days a year including holidays. It only takes minutes for water to begin damaging structures, contents and personal belongings. Faster response times help to minimize damage and the costs of cleaning and restoration.  Call SERVPRO of Hamilton County anytime at 317-773-0422 and let our specially trained restoration specialists make your home "Like it never even happened". 

Fast Response To Storm Damage in Fishers

11/6/2018 (Permalink)

When your Fishers area home has been damaged by a devastating storm, the restoration professionals at SERVPRO of Hamilton County  will respond quickly to begin the process of cleaning up and making your home "Like it never even happened". From flooded basements to major structural damage, our technicians are ready with the training, expertise, and equipment to thoroughly clean and restore your property. We are an independently owned small business but have the support of over 1700 franchises so we are ready no matter what size the disaster.

Why Choose SERVPRO of Hamilton County? 

We Are Faster to Any Size Disaster

We are dedicated to responding immediately to water emergencies. A fast response lessens the damage, limits further damage, and reduces cost.

We Are Highly Trained Water Damage Specialists

We specialize in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training with an emphasis on monitoring and documenting the drying process until completion.

  • Water Damage Restoration Technicians
  • Applied Structural Drying Technicians

We Use Advanced Water Restoration Equipment and Techniques

Our advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home and belongings. We finish the job with professional deodorization and sanitizing agents for your comfort and safety.

If your home has been impacted by a storm or flooding, call SERVPRO of Hamilton County today at 317-773-0422.

Smoke and Soot Damage After a Fire

10/26/2018 (Permalink)

A fire in your home can have devastating consequences. Aside from major structural damage, the soot and smoke left behind after even a small fire can have lasting effects. There are steps that you can take after a fire to minimize the damage to your carpets, upholstery, and personal items.

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting the restoration professionals at SERVPRO of Hamilton County.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Trust the restoration specialists at SERVPRO of Hamilton County with all of your clean up needs after fire or smoke damage. Call us anytime at 317-773-0422 and we will be onsite quickly to assess the damage and get to work. Our goal is to make your home "Like it never even happened."

October is Fire Prevention Month - Fire Safety for Children

10/22/2018 (Permalink)

October is Fire Prevention Month and we at SERVPRO of Anderson want to pass along some basic fire safety tips for you and the smallest members of your family. 

*Teach children to never play with matches or lighters. Make a habit to keep these items up and away from young children.

*Create an escape plan for every room of your home. Practice two ways to get out of each room and establish a meeting place a safe distance from your home in case of evacuation. Practice this escape plan. Make it fun for your kids: use a stopwatch and see how quickly they can get to your meeting spot. Teach children to stay low to breathe easier because smoke rises. Remind kids (and adults) to not run back into the home for treasured items or pets. 

*Teach children how to respond if they hear a fire alarm. Get low and get out!

Talking about what to do in case of a home fire is never a fun conversation. However, kids who have practiced their plan will know what to do in case tragedy strikes. 

If your home sustains fire or smoke damage, contact the restoration specialists at SERVPRO of Anderson at 765-643-6265 anytime day or night. Our trained professionals will be onsite quickly to assess the damage and make your home "Like it never even happened". 

How Finding Mold Can Affect The Sale of Your Home

10/15/2018 (Permalink)

You've decided to sell your home and are ready to put it on the market. Your walls are touched up, you've removed the clutter and every surface is shining. As you prepare to put the for sale sign in the yard, don't overlook one important detail that could seriously hamper your efforts to sell: mold.

Mold exists all around us and is present everywhere indoors and out. Mold thrives and grows in areas where moisture can accumulate, such as bathrooms and basements where there may be undetected water leaks.  Because certain types of mold have the potential to cause health issues, potential homebuyers will be understandably cautious about purchasing a home where mold has developed. 

As you prepare your home for the market, carefully examine areas where mold may be growing. Pay attention to musty odors and address any sources of moisture that may be inviting mold to grow.

If you are concerned that your home may have a mold problem, call the restoration specialists at SERVPRO of Hamilton County at 317-773-0422. Our trained experts will inspect and assess your property. If mold is found, our technicians have the training, tools, and expertise to take care of your mold problem safely and efficiently. 

Mold Prevention in Your Hamilton County Home

10/2/2018 (Permalink)

Finding mold in your home can be a scary and overwhelming experience. Although we at SERVPRO of Hamilton County are here for you every step of the way to help eliminate mold should you find it, we believe that prevention is the best weapon against mold growth. Follow these easy tips to prevent mold in your home or workplace.

1. Keep the humidity level in your home between 40-60%. A moisture meter can be purchased inexpensively from your local hardware store. Signs of high humidity include condensation on windows, pipes and walls. If you find wet surfaces, dry them immediately and address the source of the moisture.

2. Be sure your home is properly ventilated in areas where moisture can accumulate such as bathrooms, the kitchen and laundry room. Direct vented air outdoors when possible rather than to the attic or other area inside your home. 

3. Direct water away from your home by ensuring that the ground slopes away from the foundation. Be sure to keep your gutters clean so water can properly drain away from your home.

4. If you find moisture in your home dry the area immediately and thoroughly, preferably within 12-24 hours.

If you have concerns about mold growth in your home, call SERVPRO of Hamilton County at 317-773-0422. Our trained restoration technicians have the tools and training to remediate your mold problem quickly and thoroughly.

SERVPRO Mobilizes to Help Victims of Hurricane Florence

9/26/2018 (Permalink)

When catastrophic natural disasters strike, the 1700 plus franchises in the SERVPRO family are quick to respond. Our specially trained Catastrophic Storm Response Teams monitored the trajectory of Hurricane Florence and immediately dispatched trained restoration specialists to begin the process of cleaning up after this devastating storm. While SERVPRO of Hamilton County is proud to be a locally owned Central Indiana business, we have the manpower, training and expertise of hundreds of other SERVPRO franchises to take care of any disaster no matter the size. Our Catastrophic Storm Response Teams are specially trained and prequalified to effectively manage the unique challenges of large scale disasters. So whether your emergency is a leaky dishwasher or damaging flood waters, you can trust SERVPRO of Hamilton County to take care of you anytime day or night. 

Fall Fire Prevention Tips

8/27/2018 (Permalink)

Summer is winding down and cooler weather is right around the corner. As we prepare our homes for the change in seasons, keep these fire prevention tips in mind to keep your family and property safe. 

Changing the clocks for Daylight Savings Time in the spring and fall is a great reminder to check the batteries in all of your home's smoke and carbon monoxide detectors. The National Fire Protection Association recommends installing smoke detectors in each bedroom, outside each sleeping area, and on every floor of your home. Carbon monoxide detectors should be placed within 10 feet of each bedroom door and near or over any attached garages. All devices, even if they are connected to security systems, should be powered by always-on or battery devices. 

Before the weather turns cold, be sure your heating system is in good working order. Have your central heating system cleaned and inspected each year by a certified HVAC contractor. Have your chimney cleaned and inspected each year as well.

If gathering around the fire pit on a crisp fall evening is part of your plans this fall, remember to place the fire on level ground a safe distance from your home or other structures. Use dry wood or kindling to start your fire, never gasoline or kerosene. Always keep a close eye on children and pets near a fire, and never leave your fire unattended.

It may be hot now in Central Indiana, but fall (and winter!) are right around the corner. Call SERVPRO of Hamilton County at 317-773-0422 if your home suffers from smoke or soot damage. 

SERVPRO Disaster Recovery Team for Large Commercial Losses

8/24/2018 (Permalink)

If your Hamilton County commercial building suffers a large loss, you need a team with the experience and manpower to get you back in business quickly. The SERVPRO Commercial Large Loss Division is composed of prequalified specialists strategically positioned throughout the country who can get to your location quickly and can handle any size disaster. Every large loss is supervised by a commercial operations manager who will oversee the dispatch of trained production professionals and temporary labor when necessary. We understand that every hour spent cleaning and restoring your property is an hour of lost revenue and productivity for your business. Our priority is to restore your property quickly and thoroughly, and we do that by utilizing the strength and experience of our network of trained professionals. No loss is too large. Call SERVPRO of Hamilton County at 317-773-0422 and let us make your business "Like it never even happened."

No Matter the Source of Your Water Damage, SERVPRO Can Make Your House Feel Like Home Again

6/14/2018 (Permalink)

Water damage to homes can be caused by a variety of situations. SERVPRO of Hamilton County has the equipment, experience, and professionally trained experts to restore your home to its preloss condition. Our restoration specialists will be on the scene quickly to assess your individual situation and begin the process of making your house feel like home again.  

Common Water Damage Scenarios

Water damage can have many sources, from loose appliance hoses to natural disasters. Regardless of the source, the professionals at SERVPRO of Indianapolis North can handle any size disaster.

Trust the restoration professionals at Hamilton County. Call us at 317-773-0422 anytime day or night. Let us make your home "Like it never even happened."

What Happens When You Have a Water Damage?

6/14/2018 (Permalink)

We at SERVPRO of Hamilton County understand that having a water damage in your home or business is an overwhelming experience. You have questions about what can steps to take first and how the process of restoration works. Although every water damage is unique, the overall process stays the same. 

Step 1 - Emergency Contact

When you call, our representative will guide you through several questions that will help the SERVPRO Franchise Professional respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

Step 2 - Inspection and Water Damage Assessment

They carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

Step 3 - Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. The SERVPRO Franchise Professionals start this process as soon as possible to minimize further damage and to help prevent mold growth.

Step 4 - Drying and Dehumidification

After the bulk of the water has been removed, SERVPRO Franchise Professionals use specialized equipment to target the water that’s harder to access. They use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

Step 5 - Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. SERVPRO Franchise Professionals can clean restorable items using a number of specialized cleaning techniques. They also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

Step 6 - Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

If your home or business has experienced a water damage, call SERVPRO of Hamilton County anytime day or night at 317-773-0422. We will be on site quickly to assess your situation and begin the process of making your property "Like it never even happened."

What is Black Mold?

6/14/2018 (Permalink)

Finding mold in your home, or suspecting that you have a mold problem, can be a scary feeling. We are bombarded with stories about the devastating effects that mold can have on our health and the air quality inside our homes. Before you begin the process of trying to remove the mold, it is important to understand some basic mold facts. 

There are several different types of mold. Although many types of mold are capable of producing allergens and irritants, it is black mold (or Stachybotrys chartarum) that is more well known for producing spores that may cause health effects.

If you suspect you may have a mold problem, keep in mind that any type of mold found in the home should be treated with caution. Do not touch or disturb the mold to avoid inadvertently spreading it around your home. 

When you contact SERVPRO of Hamilton County, our trained professionals will assess your unique situation. Mold grows and thrives in moist areas, so any sources of water or moisture will be addressed. Although every mold situation is unique, the process of removing mold is as follows.

Understanding The Mold Remediation Process

Step 1: Emergency Contact 

The mold cleanup and restoration process begins when you call SERVPRO of Hamilton County at 317-773-0422.  Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

Step 2: Inspection and Mold Damage Assessment

Our trained professionals will carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.  

Step 3: Mold Containment

We use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Step 4: Air Filtration

Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Step 5: Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Our restoration specialists use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and carpeting, may be necessary to remediate heavy mold growth.

Step 6: Cleaning Contents and Belongings

Our specialists will clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings. We're also trained to remove odors and deodorization using fogging equipment.

Step 7: Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

We understand that finding mold in your home is scary. Our goal is to give you the peace of mind of knowing that your home is safe and healthy. Call SERVPRO of Hamilton County at 317-773-0422 today if you have concerns about mold.

Why Call SERVPRO of Hamilton County For Your Water Damage?

6/14/2018 (Permalink)

When your home is damaged by water damage, the trained professionals at SERVPRO of Hamilton County are ready day or night to begin the process of restoring your property. We know that many companies consider themselves "experts" in restoration. What sets our company apart is the training that each of our employees undergoes. 

SERVPRO of Hamilton County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must
• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry
The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

If you need restoration services, call SERVPRO of Hamilton County at 317-773-0422. We're ready day or night to make your home "Like it never even happened". 

Summer Safety Tips for Grilling Outside

6/13/2018 (Permalink)

Summertime and grilling on the patio go hand in hand. After a long, cold winter and too much time indoors, we all look forward to getting outside and enjoying the warm weather with our families. Unfortunately, 5700 home grill-related fires occur each year, resulting in injury and more than $37 million in property damage. Keep your family and home safe this year by following some basic grill safety rules:

1. Keep your grill a safe distance from your home, deck rails, overhanging branches, and people. Heat from the grill can melt siding and the grill fire can flame up, catching nearby structures and objects on fire. 

2. Trim the excess fat from the meat before grilling. 

3. Use a wire scrub brush to keep your grill and the trays below clean. Accumulated grease and debris can catch fire quickly.

4. Never leave a grill unattended. Keep a watchful eye on children and pets. 

Even under the most careful conditions, house fires can happen. If your home has been damaged by smoke or fire, call SERVPRO of Hamilton County at 317-773-0422. Our professionals have the training and expertise to get your home back to its pre-fire condition quickly.

Tips to Have a Worry Free Summer Vacation

6/11/2018 (Permalink)

Summertime means long hot days, grilling out, and fun vacation plans with your family. We at SERVPRO of Hamilton County want to help you enjoy your time away without worrying about disaster at home. Follow these tips to minimize your home's risk of expensive water damage during the summer months:

1. Ask a friend or neighbor to periodically check on your home. This will eliminate any nasty surprises upon return. Be sure to show them the location of your water main shut-off (typically in the basement or along the outside foundation of the home). 

2. If no one will be at home, consider turning off the water main to your home completely. 

3. Inspect your home's gutters and downspouts for debris and blockages. 

4. If you have a basement, check to be sure your sump pump is in good working order. Consider a battery back-up in case there is a loss of power.

5. Consider purchasing a water-leak sensor. These relatively inexpensive devices can send an alert directly to your phone in the event of a water damage.

Following these tips can give you the peace of mind to enjoy your well-deserved summer vacation!

Risks To Your Home From Thunderstorms

6/11/2018 (Permalink)

It's summer in central Indiana and that means it's important to keep an eye on the weather. Thunderstorms can mean high winds, lightening strikes and heavy flooding that can cause extensive damage to your home or business. The serious consequences of severe weather can include the following:

* Wind damage (including tornadoes) and hail can cause major structural damage to buildings. Be sure to have a professional inspect your roof following severe weather if you suspect damage. Roof leaks are a major cause of water damage.

* Lightening strikes can be deadly and are the cause of more than 20,000 structural fires each year. Lightening striking a home can also damage electrical appliances such as home electronics, computers and phones. 

* Flooding can occur quickly during a thunderstorm. Regularly check to be sure your sump pump is in good working order and consider purchasing a battery-operated backup in case you lose power. 

We all know thunderstorms are a part of life in the summer. If your home or business is damaged you don't have to deal with the aftermath on your own. Trust the experienced professionals at SERVPRO of Hamilton County. We are ready anytime day or night to make your home or business "Like it never even happened."

Severe Weather Watches vs. Warnings: Do You Know the Difference?

6/11/2018 (Permalink)

During the summer in Central Indiana, severe weather can pop up quickly. It's important to understand the differences between severe weather watches and warnings. 

Severe Thunderstorm Watch means that atmospheric conditions are favorable for the development of a thunderstorm in the watch area. A thunderstorm is considered severe when it contains large hail (1" in diameter or greater) and/or wind gusts at 58 mph or greater. 

Severe Thunderstorm Warning indicates that a severe thunderstorm is occurring in the warning area or is about to occur. If a thunderstorm warning has been issued in your area, seek shelter immediately.

Tornado Watch means that atmospheric conditions are favorable for the development of tornadoes and thunderstorms in the watch area. It does not mean that it will occur or one has been sighted, only that it is possible.

Tornado Warning means that a tornado is imminent in the warning area. It means that one has occurred or is about to occur. If a tornado warning has been issued in your area, it is important to immediately seek shelter.

Severe weather can strike quickly and leave devastating damage in its wake. If your home or business has been damaged by severe weather, call SERVPRO of Hamilton County at 317-773-0422. We have the training, manpower and expertise to restore your property to its preloss condition and make your home "Like it never even happened."

Safeguarding Your Home From Mold

6/11/2018 (Permalink)

Mold is considered to be the number one indoor air quality problem in the United States. Left untreated, mold can lead to a host of health problems,  unpleasant odors, and damage to structures. To prevent mold from becoming a problem for your home,  it is important to understand where mold is most likely to grow. Regularly inspecting these areas can prevent mold from forming, spreading, and becoming a costly health hazard for your family. Mold is likely to grow and thrive in areas where moisture collects, such as basements and crawlspaces, ventilation systems, and around heating and cooling appliances.  If you find or suspect mold growth in your home or business, call SERVPRO of Hamilton County at 317-773-0422. 

Why Choose SERVPRO?

They’re Faster to Any Size Disaster

The professionals at SERVPRO of Hamilton County are dedicated to responding immediately when you contact them. A fast response lessens the damage, limits further damage, and reduces cost.

They’re Highly Trained Mold Remediation Specialists

We specialize in water and mold damage restoration, the cornerstone of our business. The professionals at SERVPRO of Hamilton County have the training and expertise to safely handle any mold situation.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

 They Use Advanced Mold Remediation Techniques and Equipment

Our professionals use advanced equipment to detect the source of water feeding the mold. Next, we isolate the affected area using a negative air pressure chamber.

Trust SERVPRO of Hamilton County to safely and effectively make your home "Like it never even happened." Call 317-773-0422 anytime day or night.

Does Your Business Have an Emergency Readiness Plan?

3/20/2018 (Permalink)

When your commercial building is hit with a devastating fire or water damage, you need immediate action to get back in business right away. Let SERVPRO of Hamilton County help you to create an Emergency Readiness Profile for your business. This concise document provides an emergency action checklist of what to do in the event of a fire or water damage that will keep your employees safe and help reduce business interruption. Knowing what to expect and how to respond in case of an emergency greatly reduces the potential damage to your property and speeds up the process of mitigation. An experienced restoration specialist will spend time getting to know your unique business and will provide the profile at no charge to you. Included in the profile is a detailed list of shut-off valve locations for sprinklers, alarms, and other critical utilities as well as priority contact information for who to call in case of emergency. A detailed overview of your property is included, complete with digital pictures for insurance purposes. We will provide you with a concise list of who to call and what to do so you can get back to business as usual. Does your business have a preparedness plan in place? Let SERVPRO of Hamilton County partner with your business to give you the peace of mind that comes with knowing what to do when the unthinkable happens. 

SERVPRO Will Get You Back in Business

2/27/2018 (Permalink)

SERVPRO of Hamilton County is locally owned and we understand that when your business has been hit with a water damage or fire, you need help fast. When you call us, our trained professionals will be on site quickly to assess the damage and begin the process of getting your business up and running. Our goal is to clean and restore your structure and contents quickly and efficiently so you can get back to doing what your business does best. As small business owners, we understand that every hour you spend cleaning up after a fire or water damage means lost revenue and productivity. If your business or commercial property has been impacted by water, fire, or smoke damage, call SERVPRO of Hamilton County anytime day or night at 317-773-0422. We can make your business "Like it never even happened."

Commercial Services

2/27/2018 (Permalink)

SERVPRO of Hamilton County offers a variety of services for your business or commercial property. We specialize in cleanup and restoration after fire, smoke and water damage. We have the expertise and manpower to take care of your loss, no matter the size. Our services include specialized electronics restoration and document drying. If you suspect you have a mold infestation, our certified professionals will quickly assess the problem and work to manage the situation efficiently to keep your business running and your employees healthy. Other services for your commercial property include carpet cleaning and deodorization to keep your workspace looking its very best. Call us today at 317-773-0422 to find out how SERVPRO of Hamilton County can help your business or commercial property function at its highest level.

Even Small Fires Can Cause Big Problems

2/23/2018 (Permalink)

A house fire, no matter how small, can have devastating and lingering consequences to your home. Even a fire that was limited in size to a small area of the structure can cause smoke damage to the entire home. Smoke will travel to cooler areas of the building and leave your belongings covered in soot and an unpleasant smoky odor that can be difficult to remove. Trying to clean your home yourself after a fire can be challenging, even for homeowners who normally take care of cleaning and maintenance issues. The professionals at SERVPRO of Hamilton County have the training, equipment, and expertise to thoroughly clean and deodorize your home after a house fire. Call us night or day at 317-773-0422 and let us make your home "Like it never even happened."

If You Have Mold You Need SERVPRO

2/23/2018 (Permalink)

There are several reasons why your home could have a mold infestation. After a water damage, mold can begin to grow and spread in as little as 48 hours. Sometimes mold growth is the result of a slow leak in a bathroom or a damp area of the basement. If you find or suspect mold in your home, it is important to take care of it immediately. SERVPRO of Hamilton County will respond quickly to your call. A quicker response lessens the damage and keeps costs down. Our trained professionals receive extensive and continual training and utilize the best technologies and equipment to get the job done quickly and efficiently. Mold growth can damage your property and compromise the health of your family. Call SERVPRO of Hamilton County at 317-773-0422 if you suspect mold in your home.

Keep Your Family Safe This Holiday Season

11/28/2017 (Permalink)

The holidays are here and that means time with family and friends. Unfortunately, this is one of the most dangerous times of the year for household fires. More than twice as many open flame fires are reported on Christmas Day and New Year's Day than on average days throughout the year. There are several ways that you can keep your family safe this holiday season:

Kitchen fires are the most common type of home fire during the holidays. Never leave cooking food unattended and always keep a fire extinguisher handy. Keep flammable items such as plastic bags and towels away from the stove and oven and always supervise children in the kitchen.

Candles start two out of five home decoration structure fires. Keep any flammable items, such as curtains and holiday decorations, at least three feet from burning candles. Never leave candles unattended and always blow out all candles before going to bed. Keep candles on a level surface and utilize LED flameless candles when possible.

If your family enjoys a real Christmas tree be sure to keep it adequately watered. Even well watered trees will dry out within about four weeks and dry needles are a fire hazard. Check light strands for fraying and discard damaged strands of lights. Always unplug your Christmas tree lights before leaving the house or going to bed.

Stay safe this holiday season. If your home suffers a fire or smoke damage, call SERVPRO of Hamilton County anytime day or night at 317-773-0422. Our restoration experts are ready to help!

Stay Safe in Severe Weather

11/6/2017 (Permalink)

Storms often come with no warning. Prepare your home and family ahead of time to minimize your risks in case severe weather strikes. Follow these guidelines to keep your loved ones safe and protect your home or business:

* Keep a flashlight in an easily accessible location on every floor of your house. Check the batteries frequently and replace as necessary. Flashlights are safer than candles.

*Develop a disaster plan for your home and place of business and practice evacuation routes or where to take cover in case of severe weather.

*Always keep a battery powered radio on hand and check the batteries frequently so you can hear weather alerts even if you lose power.

*Keep a first aid kit on hand and an emergency stash of food and water.

Taking simple precautions ahead of time and preparing for severe weather can mean the difference if you or your loved ones are caught in a storm. If severe weather strikes your home or business, call SERVPRO of Hamilton County at 317-773-0422 for immediate restoration services.

Storm Cleanup: What To Do First

9/19/2017 (Permalink)

If your home is damaged by storms, it can be devastating. We at SERVPRO of Indianapolis North understand that you need help fast to minimize the damage. Immediately following a storm that has left your home with a flooded basement or damaged flooring, there are steps that you can take right away. 

1. Take pictures! Photos of affected areas and belongings can be critical proof of damaged items and repairs that need to be made. 

2. Remove what water you can if it is safe to be in your damaged home or office. Check to be sure drains are not clogged to allow sump pumps to work properly.

3. Call the restoration specialists at Hamilton County at 317-773-0422. Our trained technicians can evaluate the extent of the damage to your structure and contents and evaluate for possible mold infestation. Utilizing the most up to date processes and equipment, Hamilton County can make your home or business "Like it never even happened."

Mold After Flooding

9/11/2017 (Permalink)

If your home has recently been flooded, there are steps you can take as a homeowner to fight fast-growing mold.

1. Wear protection: utilize a face mask, nonporous gloves and protective eyewear when cleaning up your home after a flood.

2. Improve ventilation: open windows and doors while in your home to increase air flow.

3. Clean up and dry out: wipe down wet items and surfaces with detergent and water and use fans to help speed up the drying process.

4. Discard soaked items that have been wet for more than 48 hours.

5. Call trained professionals to inspect your home, even if you don't have obvious signs of mold growth.

If you have experienced flooding in your home, follow these steps and rely on the trained professionals at SERVPRO of Hamilton County to inspect and take care of a suspected mold problem. 

When Disaster Strikes Your Commercial Property

8/21/2017 (Permalink)

There's never a convenient time for fire or Water damage to strike your Central Indiana commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. We offer the following services for commercial properties of any size:

Commercial Restoration Services

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm and Major Events
  • Disaster Recovery Team

Contact SERVPRO of Hamilton County at 317-773-0422 anytime of the day or night. Our highly trained technicians are ready to make your property "Like it never even happened."

Tips for Home Fire Prevention

8/7/2017 (Permalink)

A fire in your home can be devastating financially and emotionally for your family. Although there is no way to prevent every fire, there are steps that you can take to minimize your family's risk of being victims. 

Install smoke alarms on every level of your home, inside sleeping areas and outside bedroom doors. Check once a month to be sure these alarms are functioning and replace batteries as needed.

Decide on a fire escape plan with your family members and practice this plan often. Establish a safe place to meet outside of your home in case of fire or smoke.

If you see smoke or suspect a fire in your home, get out immediately and call for help. Never go back inside the home for any items or pets.

House fires can happen even when all precautions are taken. If your home has suffered a loss due to fire or smoke damage, call SERVPRO of Hamilton County at 317-773-0422. Our specially trained technicians will be there within hours to assess the damage, answer your questions, and make your home "Like it never even happened."

Preparing for Severe Weather in Central Indiana

5/24/2017 (Permalink)

It's storm season in central Indiana, and there are steps you can take to prepare for the potential damage to your home and property and minimize the after effects should your home be hit hard by a storm.

First, be sure you know what you are covered for under your homeowner's insurance. Most policies cover damage due to tornadoes, fire, ice, wind, severe temperatures, lightening and hailstorms. However, flooding due to a storm is not generally covered under most policies. Never assume your home and property are protected. If you have questions about your policy contact your agent. 

Immediately following the storm inspect your home and watch out for hazards such as broken glass, exposed nails and downed power lines. Stay at least 10 feet from downed lines and contact your utility company immediately.

If your home does sustain damage after severe weather, contact your insurance company and have your home inspected by a qualified restoration specialist to determine what repairs are needed. If it is necessary to relocate during the restoration process your insurance company may be able to reimburse you some of the expenses to do so. 

SERVPRO of Hamilton County can walk you through the steps necessary to restore your home and property after a storm. Our technicians are highly trained to clean and restore your home after disaster strikes. Call 317-773-0422  - We Are Faster To Any Size Disaster. 

Avoid These Common Causes of Home Electrical Fires

5/15/2017 (Permalink)

A fire in your home can be devastating. Avoid the risk of injury, smoke and property damage by knowing the most common causes of electrical fires:

1. Old Wiring - Did you know that the lifespan of electrical systems in homes is 30-40 years but more than 30% of the nation's homes are more than 50 years old? Signs that your home's wiring may need to be updated include an over-reliance on extension cords and circuit breakers that blow or fuses that need to be replaced constantly. Consult with a reputable electrician to find out what updates your home needs to be safe.

2. Space Heaters - These portable heaters are not designed for long-term use. Portable heating devices should never be placed near combustible surfaces such as clothing, curtains, rugs, bedding or furniture. If you choose to utilize a space heater, look for a model that stays cool to the touch and has a built in automatic shut-off feature in case it is accidentally covered or left on.

3. Old, Outdated Appliances - Never use an appliance that has a worn or frayed cord. Never remove the grounding plug from a cord so that it can be used in a 2 prong outlet. That extra prong is designed to only be used with an outlet that can accommodate the extra electricity that this appliance draws. 

Even when taking precautions, electrical fires can occur and have devastating consequences in your home or workplace. If you experience fire or smoke damage, call SERVPRO of Hamilton County at 317-773-0422 day or night to speak with an experienced restoration specialist. 

Tips to Avoid Water Damage to Your Hamilton County Home

4/28/2017 (Permalink)

The arrival of warm weather each spring is a welcome change after a long, cold Indiana winter. Unfortunately, the change in temperatures means your home could be at risk for flooding, especially with spring's heavy rains and unpredictable storms.     

There are some steps you can take to safeguard your home from a water damage.

1. Inspect, clean and repair your rain gutters. Gutters clogged with leaves or other debris may not be functioning properly and may not be channeling water away from your home. This can cause water to accumulate next to your home's foundation and eventually make it's way inside. Also, be sure water is draining away from your home to storm drains and not accumulating on your property.

2. Check your sump pump to be sure it is working properly. You may also want to consider a backup generator. If your home loses power, this will keep your sump pump functioning and water out of your basement.

3. Visually inspect your outside pipes for leaks and damage. 

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Hamilton County

SERVPRO of Hamilton County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Call the experts at SERVPRO of Hamilton County at 317-773-0422 for 24-hour emergency service.

For Immediate Service in Hamilton County, call SERVPRO

4/26/2017 (Permalink)

SERVPRO of Hamilton County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Hamilton County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 317-773-0422

Residential Services

Whether your Hamilton County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Hamilton County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

Noblesville Residents: Follow These Mold Safety Tips If You Suspect Mold

4/26/2017 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Hamilton County for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Hamilton County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 317-773-0422 

Carmel Residents: We Specialize in Flooded Basement Cleanup and Restoration

4/26/2017 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Hamilton County basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 317-773-0422

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Hamilton County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 317-773-0422

IICRC Certified Firm

4/26/2017 (Permalink)

SERVPRO of Hamilton County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Hamilton County

SERVPRO of Hamilton County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to Your Carmel Water Damage Event

4/13/2017 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Hamilton County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Hamilton County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 317-773-0422

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Hamilton County

SERVPRO of Hamilton County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring Your Hamilton County Commercial Property After a Water Damage Event

2/16/2017 (Permalink)

Flooding and water damage events at Hamilton County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Hamilton County

SERVPRO of Hamilton County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When Storms or Floods Hit Cicero, SERVPRO is Ready!

2/14/2017 (Permalink)

SERVPRO of Hamilton County specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Cicero, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 317-773-0422

Does Your Noblesville Home Have A Mold Problem?

2/8/2017 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:



  • Mold is present almost everywhere, indoors and outdoors.

  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.


 


If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.


If You See Signs of Mold, Call Us Today – 317-773-0422

24 Hour Emergency Water Damage Service in Hamilton County

1/26/2017 (Permalink)

Meet our crew

SERVPRO of Hamilton County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.


We Answer the Phone Ready to Help
Call Today - 317-773-0422


We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Hamilton County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.


What to Expect


When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.


Our SERVPRO Representative will ask several questions:



  • Your name and contact information

  • Your insurance information (if applicable)

  • The street address of the water-damaged home or business

  • When did the flooding or water damage occur?

  • What caused the water damage (if known)?

  • Is there electricity available (on-site)?


About SERVPRO of Hamilton County


SERVPRO of Hamilton County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


 

City of Fishers Smoke and Soot Cleanup

1/26/2017 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Hamilton County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 317-773-0422

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